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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fredice Karam

October 10, 2025

5  out of  5
rating by Fredice Karam
"We have been with Gary and his team for decades. Fast friendly and professional service and most importantly, a truly caring and kind staff when we have had a claim!"
We responded:
"Decades indeed, Freddie. It will 30 years in 2026, and we can't thank you enough for your continued loyalty to State Farm and our office. And thank you for the review - we truly enjoy working with you and your family! "
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Tim Suliman

October 8, 2025

5  out of  5
rating by Tim Suliman
"I’ve been a longtime customer of Gary's for many reasons. Everyone in his office has been helpful and easy to work with. They take time to explain things clearly. I would recommend him for all insurance."
We responded:
"Your 5-Star review is very much appreciated, Tim. Thank you for being such a great policyholder for so many years - and enjoy your new vehicle! "
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Brian James Bond

September 26, 2025

5  out of  5
rating by Brian James Bond
"Best Insurance Office in all of State of Michigan for all your insurance needs! Great Customer Service that exceeds all expectations. They really go out of their way to serve you and value your patronage. I am grateful I met them and Love them for price, service, and execution of completing claim expediting their follow up should you ever need to just to get you back on the road again... Linda especially has always helped us too by keeping an eye on our account and letting us know how to save money and get the right coverage we need. We cannot be any happier with the service this State Farm Agency has supported us on for many years now!"
We responded:
"Thank you for the thorough review, Brian. We take pride in going the extra mile for all of our policyholders! "
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jennifer fura

September 25, 2025

5  out of  5
rating by jennifer fura
"best experience EVER! Very kind and patient with all of my questions. Straight forward and explained until I understood!!"
We responded:
"Thank you for taking the time to leave our office a 5-Star review, Jennifer. Welcome to the State Farm family - we look forward to providing you the best service possible! "
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the pr0277

September 24, 2025

5  out of  5
rating by the pr0277
"I have been with state farm for a long time, the staff there are always so helpful and all around great people."
We responded:
"Your 5-Star review is very much appreciated, Sandra. It's been an honor and a pleasure to have worked together for over 30 years now - thank you so much for your trust in us! "
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Gaby Alvira

September 14, 2025

5  out of  5
rating by Gaby Alvira
"Linda was fantastic to work with! Very responsive and knowledgeable when questions were asked"
We responded:
"Thank you for the taking the time to leave our office a 5-Star review, Gaby. Linda and the rest of our team welcome you to our State Farm family! "
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Jilly Osterman

August 21, 2025

5  out of  5
rating by Jilly Osterman
"Moving from out of state is always a process, but Linda and the team at this office made things SO easy for me. Quick to get me quotes and always there to answer all of my questions about Michigan insurance. So helpful and absolutely recommend if you're looking for an agent in Michigan."
We responded:
"Thank you for the glowing review, Jill, and welcome to Michigan! Linda and the rest of our team look forward to assisting you with all of your insurance needs! "
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Jennifer Jarosz

August 18, 2025

5  out of  5
rating by Jennifer Jarosz
"The whole team at this office is wonderful, especially Linda. Always so helpful and responsive. We've been with this State Farm team for years and have been very happy!"
We responded:
"We are so happy to hear that you enjoy the service that Linda and the rest of our team aim to provide, Jennifer. And we look forward to working with you for many years to come! "
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Linda Oleszczak

August 16, 2025

5  out of  5
rating by Linda Oleszczak
"3 generations of our family have been getting their insurance through Gary Serdoz State Farm agency. They are always helpful, knowledgeable and friendly. Highly recommended!"
We responded:
"Thank you so much, Linda, for the awesome review of our office. We have enjoyed working with you and your family for over 30 years now! "
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Paula Wolfston

August 14, 2025

5  out of  5
rating by Paula Wolfston
"Professional service with friendly staff, Nicole is awesome and got me fixed right up. I have been with this office for many years and stay for the great service and support, highly recommend. I'm in great hands with State Farm!""
We responded:
"Thanks for taking the time to leave our Madison Heights office such a glowing review, Paula. Nicole and the rest of our team really appreciate your loyalty for nearly 25 years. 'Great' closing take - I see what you did there! "
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Skipp Henderson

August 8, 2025

5  out of  5
rating by Skipp Henderson
"Great service and friendly staff with prompt professional service and support 👍 I'm in great hands with state farm!"
We responded:
"Thanks for the 'great' review, Robert. It's been a pleasure working with you and your family for over 30 years now! "
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Lanna Stevenson

July 24, 2025

5  out of  5
rating by Lanna Stevenson
"My family has been with Gary's office for many years. They are always very helpful and easy to contact. If they are busy, they always promptly return calls. I am very satisfied with State Farm and this office."
We responded:
"Thank you so much for the kind words, Lanna. It's been nothing short of wonderful working with you and your family over the years! "
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Cristiano E

July 22, 2025

5  out of  5
rating by Cristiano E
"The best place to ensure your vehicle, home, and trailer. They are Friendly, knowledgeable, and professional. I love this place"
We responded:
"Your 5-Star review of our State Farm Madison Heights office is most appreciated, Chris. And we've loved having you as a policyholder for the past 20+ years! "
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Lori Mcdonald

July 18, 2025

5  out of  5
rating by Lori Mcdonald
"Always taken care of my needs. Friendly and great staff. Been with them for years"
We responded:
"We appreciate you taking the time to leave us a 5-Star review, Lori!"
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Lisa Order

July 16, 2025

5  out of  5
rating by Lisa Order
"They are great 👍🏻"
We responded:
"I can't thank you enough for leaving our State Farm office a 5-Star review, Lisa. It's been a privilege for our team to serve you and your family for over 20 years! "
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Miranda Marras

June 27, 2025

5  out of  5
rating by Miranda Marras
"We’ve had Gary & his team as our insurance agent for many years and have always received outstanding customer service and support! They are friendly, responsive, and always work with us to get the right coverage."
We responded:
"Your thorough review is very much appreciated, Miranda - we are so glad you enjoy the top level customer service our Madison Heights office prides itself on. And we thank you for over 25 years of loyalty to State Farm! "
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Jackie Walker

June 24, 2025

5  out of  5
rating by Jackie Walker
"I have been with state farm about 20 years now I deal with the Madison heights office Gary serdoz he is the nicest guy and his staff is amazing people they are so friendly and helpful and always looking out for my best interest. I recommend them to everybody who needs car insurance. Gary and his whole staff are the sweetest people it is always such a pleasure to call the office."
We responded:
"Thank you, Jackie, it's always been a pleasure working with you over the years. And thank you for all of the referrals!!"
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Laura O

June 24, 2025

5  out of  5
rating by Laura O
"Gary has been providing my husband and I auto and home insurance for many years. He came HIGHLY recommended by my father and others in my family. He and his team are very knowledgeable and professional. I cannot say enough good things about Gary and his team. I will never go anywhere else."
We responded:
"We appreciate your review, Laura, and are delighted to know you had a great experience with our State Farm office. It's been a pleasure working with you for the past 9+ years, and we look forward to many more! "
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Autumn Eberhardt

June 20, 2025

5  out of  5
rating by Autumn Eberhardt
"Gary Serdoz and staff do an amazing job. Every time I need to make changes or need to contact them, they are always there...Best Agent around hands down. Been doing business with them for years, decades and would have it no other way...so 5 stars to this agency....."
We responded:
"Decades indeed, Autumn. You've been with State Farm as long as I've been a State Farm agent. Thank you for the great review and for allowing us to handle your insurance needs for so many years! "
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steve ledington

June 18, 2025

5  out of  5
rating by steve ledington
"with Gary and his staff, a little over 17 years, phenomenal service, anytime I need something. They take care of it right away and make everything clear. I appreciate that"
We responded:
"Thank you, Steve, for the kind words and we are so happy to know that you appreciate our service. And actually, our relationship goes back over 20 years now! "
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Eric Johnson

June 16, 2025

5  out of  5
rating by Eric Johnson
"Linda has been my insurance ancient for the last 5 years she pleasant , friendly , and very helpful with any policy I needed very affordable I recommend her to everyone I know"
We responded:
"We appreciate your review, Eric, and are delighted to know you had a great experience with Linda and our State Farm office. And we look forward to working with you for many more years! "
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kelli baetiong

June 11, 2025

5  out of  5
rating by kelli baetiong
"This place is so awesome. Love the ladies very helpful with any and everything I need. The ladies are always looking to cut my car insurance some way to help me out! Thank you ladies for all that you do!!"
We responded:
"Thank you, Kelli, for the 5-Star review. We are so glad that you find our Madison Heights team to be helpful with all of your insurance needs. And we appreciate you and Elmer being such great State Farm policyholders for the past 20 years! "
Profile photo of Jonathan Martin

Jonathan Martin

June 10, 2025

5  out of  5
rating by Jonathan Martin
"Linda was very helpful with getting be a great policy!"
We responded:
"We’re honored by your positive feedback, Jonathan, and we look forward to continuing to provide you with great service. Welcome to our State Farm family! "
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Karla Sams

May 29, 2025

5  out of  5
rating by Karla Sams
"Nicole is absolutely wonderful! She walked me through each step with great patience. And she also got me a great rate. I highly recommend Nicole!"
We responded:
"We're very grateful for your review, Karla, and I couldn't agree more about Nicole. We welcome you to our State Farm family! "
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Mark Crain

May 27, 2025

5  out of  5
rating by Mark Crain
"The most helpful insurance firm I've ever dealt with. They're easy to reach and always searching for the best deals for their customers. I'd recommend the Gary Serdoz agency any time!"
We responded:
"Thanks, Mark, for taking the time to leave us such a great review. And we are happy to know that you enjoy the helpful service that our Madison Heights office provides! "