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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Koslowski

May 15, 2025

5  out of  5
rating by Mike Koslowski
"Nicely run agency.... Nicole was great to work with and made insuring the boat seamless"
We responded:
"Thanks, Mike, we've enjoyed having you as a customer for the past 9+ years. Enjoy that boat this summer! "
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Del Griffith

May 15, 2025

5  out of  5
rating by Del Griffith
"Always helpful and quick to remedy any issues that might come up. Very friendly office environment if the need to stop at the office is necessary. I've been with Gary and Linda for 10yrs and always treated well"
We responded:
"Your 5-Star review is very much appreciated. Linda and the rest of our State Farm team are happy to be your good neighbor! "
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megan w

May 14, 2025

5  out of  5
rating by megan w
"Gary and his team have taken good care of me and family for over 20 years. We have three cars plus homeowners insurance bundled through them at a competitive rate. Linda is always there to answer questions in a friendly and responsive way and works hard to get me the best rates and coverage for our family's needs. I am incredibly grateful for the personal service and peace of mind I get from being insured through Gary and his team."
We responded:
"Thank you so much Megan for the 5 Star review. We are equally grateful to have had such a long-term working relationship with you! "
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Bobby Barlog

May 12, 2025

5  out of  5
rating by Bobby Barlog
"Been a Customer with Gary for 20 years always received great service and the best rates around, Him and his staff have always handled everything I've needed for insurance quickly and effortlessly, very easy to deal with, would recommend them to anyone no matter where you live local or not!"
We responded:
"Thank you for taking the time to share your thoughts, Bobby. We are happy that you appreciate the service our office has provided you for over 20 years. And you are so spot on about not having to be local - we can help anyone who resides in any part of Michigan! "
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aurora benner

May 10, 2025

5  out of  5
rating by aurora benner
"I think I have the best insurance person, Gary and the ladies in the office Always helped me out with All questions or problems. Thank you for your help!"
We responded:
"We can't thank you enough for the kind words, Aurora. Our team feels the same way - we have the best policyholders; especially those like yourself, who we've had the pleasure to help for over 25 years! "
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Mackenzie Parkkila

May 2, 2025

5  out of  5
rating by Mackenzie Parkkila
"They are very polite and respectful, I’ve been going through state farm for awhile. I talk to Linda and she’s fantastic so is Gary. They really help you out and answer all your questions I’ve never had a bad experience once, and they always end up having the best rates."
We responded:
"We're so happy that you enjoy the service our office provides, Mackenzie. And thank you for being such a great State Farm policyholder throughout the years! "
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A

April 17, 2025

5  out of  5
rating by A
"They’re all so kind at the office! They always answer all my questions, and are very, very helpful! I’ve been with them for many years. - Amy"
We responded:
"We’re honored by your positive feedback, Amy, and we look forward to continuing to provide you with great service. And we're grateful for your continued trust in our office for so many years! "
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Ralph Haslett

April 17, 2025

5  out of  5
rating by Ralph Haslett
"Gary's office is very informative and caring for there customers. They go out of their way to tend to all my needs. Great people to do business with. Ralph Haslett."
We responded:
"We're so glad you appreciate our knowledgeable and caring team, Ralph. Thank you for your continued support! "
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Cheryl Whiteman

April 15, 2025

5  out of  5
rating by Cheryl Whiteman
"Office staff are all friendly and always take care of my business quickly. I appreciate their kindness and efficiency."
We responded:
"We are so grateful for your 5 Star review, Cheryl, and that you appreciate the top-notch service we provide to great policyholders like yourself and Kevin! "
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Jessica Lynn

April 10, 2025

5  out of  5
rating by Jessica Lynn
"I have been receiving insurance through Gary and his team at State farm for MANY years now, and wouldn't think of changing insurances or even state farm locations. They have taken such good care of me over the years in so many ways. The ladies in the office are always so nice, so willing to help! I was just in a car accident for the first time ever yesterday. Without the wonderful women in that office I wouldn't know what to do. They're all so patient and willing to help me and explain things to me. I'm very thankful for the genuinely good people in this office!"
We responded:
"Your kind words and 5-Star review are very much appreciated, Jessica. We're all sorry to hear about your accident, but are glad that you weren't hurt. Remember that we are here to help with all of your insurance needs! "
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Onya Sterling

April 3, 2025

5  out of  5
rating by Onya Sterling
"Myself and my father have worked with Linda for years, she is such a kind and genuine person. She always brings a personal touch and you know after every call she truly is looking out for our best interest. Everyone at this agency makes such a pointed effort to ensure every call and client experience is expedient and outstanding. I sincerely recommend reaching out to this agency as they ensure such a personalized and exceptional experience. Cannot say enough great things about them. Linda, thank you for always making my day, every single time we speak!"
We responded:
"Thank you for taking the time to leave us such an amazing review, Onya. And it makes us so happy knowing you appreciate the exceptional service that our team practices day in and day out. You just made our day! "
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Christina Padgett

March 27, 2025

5  out of  5
rating by Christina Padgett
"I love State Farm they are like family!"
We responded:
"Thanks for the kind words, Christina. You and your mom have been like family to us for the past 25 years! "
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Greg Diedrich

March 26, 2025

5  out of  5
rating by Greg Diedrich
"Linda and the ladies in the office more than helpful this morning handling my claim today faxing documents to where they were needed!!! 5 star service indeed!😎"
We responded:
"Thanks, Greg, for the 5-Star review. Linda and the rest of our team are glad you appreciate the personalized service we aim to provide! "
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Nate Daniels

March 26, 2025

5  out of  5
rating by Nate Daniels
"Great insurance great people"
We responded:
"Our team so appreciates you taking the time to leave us a positive review, Nate. Thank you for being a great State Farm policyholder! "
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Lesley Hughes

March 24, 2025

5  out of  5
rating by Lesley Hughes
"I highly recommend State Farm in Madison Heights.Linda, Karen and Nicole are the absolute best with their top notch customer service.You couldn't ask for a better team to get you going with your insurance needs."
We responded:
"Thank you for the kind words and 5-Star review, Lesley. We're thrilled to know that you enjoy the excellent service our team strives to deliver. Welcome back to the State Farm family!"
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Paula Wier

March 20, 2025

5  out of  5
rating by Paula Wier
"Gary Serdoz The agent for State Farm insurance in Madison Heights and Linda one of the girls that works there is excellent. You won’t find better so very friendly. and very helpful I have been going there a long time there are other girls that work there that are just as great too. You need to check them out."
We responded:
"Thank you for the kind words, Paula. We are so happy to know that you appreciate the helpful and friendly service we've provided to you for 10+ years! "
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Althea Goulbourne

March 20, 2025

5  out of  5
rating by Althea Goulbourne
"I’ve been with State Farm and Gary’s company for a very long time. Excellent service easy to communicate with and just very wonderful people."
We responded:
"Your 5-Star review is so much appreciated, Althea. And we thank you for being a wonderful policyholder for over 20 years! "
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Ann LaForge

March 4, 2025

5  out of  5
rating by Ann LaForge
"I have been with Gary for years now. His office has helped me through a fire and bad car accident. I have had no problems. Everyone in the office is wonderful 👍🌟🌟🌟🌟🌟"
We responded:
"We very much appreciate your review, Ann, and are always here to help you recover from the unexpected. You've been a pleasure to work with for the past 12+ years! "
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Nasha Johnson

March 1, 2025

5  out of  5
rating by Nasha Johnson
"Nicole was REALLY helpful. She answered all of my questions and thoroughly went through my plan with me to ensure that I knew what I was paying for. I LOVE this insurance company. My parents have been with them for years and I see why. Nicole was so professional as well as personal and I wouldn’t want to deal with anyone else but her. Amazing company and employees. 10 out of 10 would most definitely recommend ❤️"
We responded:
"We can't thank you enough, Nasha, for the 5-Star review and kind words about Nicole and our office. Our team takes pride in delivering personal AND professional service to our policyholders, and we look forward to working with you for many, many years! "
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DeAndre Woods

February 21, 2025

5  out of  5
rating by DeAndre Woods
"Great customer service and wonderful people thanks to Nicole for lowering my policy for me I really appreciate you guys"
We responded:
"Your review is very much appreciated, DeAndre. Nicole and the rest of our State Farm team strive to give you the best combination of coverage, price, and service! "
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Kimberly Pearson

February 20, 2025

5  out of  5
rating by Kimberly Pearson
"Called State Farm to make an payment over the phone there new system is horrible I then called into the office and Nicole took my payment over the phone in less than one minute thank you Nicole"
We responded:
"Thank you so much for the 5-star review, Kimberly, and I'm glad to hear that Nicole was able to resolve the payment issue. We certainly have enjoyed working with you for the past 15 years! "
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Shawn Logsdon

February 11, 2025

5  out of  5
rating by Shawn Logsdon
"I've been at state farms for years they do everything to help you... Super friendly I love Linda I love talking with her she goes the Xtra mile thank you.."
We responded:
"We are so grateful, Shawn, that you recognize the top-notch service that our Madison Heights office strives to provide. Your review put a big smile on Linda's face! "
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The Dirty Glove

February 5, 2025

5  out of  5
rating by The Dirty Glove
"Gary Serdoz, and the State Farm family are the EXCELLENT! This State Farm location is five stars for a reason! Great professionalism; warming customer service skills; very knowledgeable about the business and information they give to their customers. I have been with Gary’s office since 2019! I look forward to working with Gary and the team in the future! Thanks State Farm for all that you do to keep your customers safe and satisfied!!! SM."
We responded:
"Your enthusiastic review is so much appreciated, Shanda, and we are happy you are part of our State Farm family. We look forward to working together for many years! "
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Janice Amato

February 5, 2025

5  out of  5
rating by Janice Amato
"So glad to be back at this office, they are so welcoming. The girls are all great!"
We responded:
"Thank you for taking the time to leave us a 5-Star Review, Janice. And we are equally happy to welcome you back to our State Farm family! "
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Mike D.

January 31, 2025

5  out of  5
rating by Mike D.
"Greatest insurance agent(s) ever. Family and I have been with Gary for years/generations and they have always been there for us like the commercial says. Highly recommend. Most friendly and will do whatever they can to help."
We responded:
"Thank you for the kind words, Mike. Our office has truly enjoyed working with you and your entire family for so many years! "