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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 12, 2023

5  out of  5 rating by Andrea
"Thank you Linda. You made my day. Thanks for the laughs and handling my convoluted insurance concerns. You and Nicole are stellar employees of State Farm. You represent well. I would recommend you to anyone. Tom Dantonio I already wrote a positive review 3 years ago, so I'm writing another one under my fiancé's account."

Christine Sinagoga

July 24, 2023

5  out of  5 rating by Christine Sinagoga
"For the past 28+ years , my husband and I have placed our trust , support and confidence in Gary Serdoz and his staff for our auto and homeowners insurance coverage . Most importantly , the coverage we have , is secondary to the service and personal attention he and his staff uphold! Nicole, Linda and Karen's service is above and beyond! Gary has been there every step of the way over the past 28 years for our Insurance and Financial Service needs. When they say Customer Service is their first priority, they mean it. When you have an urgent request for something that needs to be completed or processed within hours, they find a way and they get you answers. Our daughter and husband are now the next generation to experience the amazing support and service Gary and his whole team gives to all their clients, who they treat as family. That is unique in this day and age! The key to service is anticipating your clients needs, and they demonstrate that to us over and over again. They are all efficient , professional, kind and committed to our changing needs. We will never go anywhere else! Give them a call and experience the best service , knowledgeable guidance and expertise you will ever find. They are the best! Christine and John"

Willie Ellis

June 30, 2023

5  out of  5 rating by Willie Ellis
"My wife and I have been with Gary and his staff for years through State Farm. They are an excellent team. They have a lively and upbeat atmosphere around the office. They are patient and show and nonjudgmental attitude towards us whenever we have to send in late payments or having to re-instate a policy that has lapsed. Gary sends Lisa and I birthdays cards yearly to show gratitude for our service. We recommend this team to anyone looking for a good auto insurance company. They represent State Farm in an excellent way and are a great resource to the company. We are proud to have been with this team for so long and we honor their outstanding customer service. 🙋🏽‍♂️🙏🏽"

ZARIEL Mcdonald

May 11, 2023

2  out of  5 rating by ZARIEL Mcdonald
"So I moved into a new rental home Which require me to have rental insurance for me to even rent from my landlord. However, I’ve been here for 6 months and my basement flooded. It destroyed a lot of personal valuable items to me and my family. I called the insurance company State Farm. And put in my claim for the basement flooding I’ve provided pictures and any other information they needed to confirm the damage is been well over a month. Me and my kids have five outfits apiece to wear it’s taking them so long to pay me off for all of my items to be replaced. Talk about stress with five kids. The communication is not the greatest. I just thought I’ll leave a review so people would have a decision to make before considering using StateFarm don’t get me wrong. Some of the agents are really sweet and professional, but the person that supposed to submit, the claim to pay me is giving me a hard time. 😔😞"

Brian James Bond

April 29, 2023

5  out of  5 rating by Brian James Bond
"Best Insurance Office in all of State of Michigan for all your insurance needs! Great Customer Service that exceeds all expectations. They really go out of their way to serve you and value your patronage. I am grateful I met them and Love them for price, service, and execution of completing claim expediting their follow up should you ever need to just to get you back on the road again..."

Maher Al

April 23, 2023

5  out of  5 rating by Maher Al
"Good people"

Doug Baker

April 16, 2023

5  out of  5 rating by Doug Baker
"Been with Gary for longer than I can remember, not going anywhere"


March 22, 2023

5  out of  5 rating by andreajcw
"i have been with Gary Serdoz for over 20 years and have had no complaints. The people in this office - especially Nicole - are friendly and professional and get things done in the most efficient and least obtrusive manner. i’ve never really considered changing agents or companies."

Michael Bessley

February 24, 2023

5  out of  5 rating by Michael Bessley
"I've been with them for many years, and from day one they've been excellent. Great service, great people. I can't say enough good about them. They just are excellent."


September 22, 2022

5  out of  5 rating by V S
"We have been with State Farm for over 50 years and in 3 states. This agency was very helpful to us during this latest move. They are always there to answer questions and generally help us to feel more secure in our home. Linda Magic-Brooks has been nothing short of heaven sent. Thanks to all at the agency because we realize it is a team effort as well."

Eileen Burns

September 14, 2022

5  out of  5 rating by Eileen Burns
"This friendly and knowledgeable staff goes above and beyond to make sure their customers understand the policies and that the policies fit the customers' needs. Couldn't ask for a better crew! Thanks to everyone, but special thanks to Linda who took a lot of time to help me understand my coverage."

Barbara Schmitt

August 22, 2022

5  out of  5 rating by Barbara Schmitt
"I have been with Gary Serdoz and State Farm for many years. Everyone treats you like family. I call, they answer, problem solved. When I had an accident recently, they were my first call and within minutes I knew just what to do. They are the best. Give them a call."

Paulina Galek

July 19, 2022

5  out of  5 rating by Paulina Galek
"Great office!! Very helpful staff! Gave me a cute bib for my baby."

Alex Oswald

April 23, 2022

5  out of  5 rating by Alex Oswald
"Awesome new customer experience. Received a great rate, that was significantly lower than some alternatives I looked into. Would highly recommend this branch!"

Gayle Bryant

April 21, 2022

5  out of  5 rating by Gayle Bryant
"I began my journey with the Gary Serdoz office with Linda as my principal agent. I have never experienced a better, seamless fit! When I transitioned from Minnesota to Michigan, My Auto, Whole Life and Renter's insurance costs were reduced by ~$40.00 in terms of affordability! With respect to exceptional customer service, they exude patience, kindness a breadth of information; I feel as if I am their one and only client! I even appreciate the small tokens of cards during the holidays as a reminder of their appreciation I am their customer; hey, let's face it, it may be the ONLY physical birthday or holiday card you receive in our 90% user-friendly digital world. I have referred family members and friends to Gary's office in hopes they too will be as pleased as I am! Keep Up the Fantastic Work!"

nicole tyndorf

April 18, 2022

5  out of  5 rating by nicole tyndorf
"Always a positive experience when contacting my State Farm agent. No matter the question, request, or concern I may have... they are always able to help in a timely matter! I would highly recommend there services for any single or bundle type policy."

Michael Flores

April 18, 2022

5  out of  5 rating by Michael Flores
"Super friendly staff they go above to make sure the give you good prices."

Melinda Kedrow

April 8, 2022

5  out of  5 rating by Melinda Kedrow
"We switched to Gary a few years ago. I don't regret switching to him one bit. Every time we've been in the office his staff and himself go above and beyond to get you the best deals and excellent service. When me and my oldest son stopped in a few years ago when he was a baby Gary gave him the cutest State farm bib which we still have. If you're looking for a great agent I highly recommend Gary. You won't regret your decision."

Jackie Murawski

April 7, 2022

5  out of  5 rating by Jackie Murawski
"I have been with state farm about 20 years now I deal with the Madison heights office Gary serdoz he is the nicest guy and his staff is amazing people they are so friendly and helpful and always looking out for my best interest. I recommend them to everybody who needs car insurance."


April 6, 2022

5  out of  5 rating by SKS
"I have been with State Farm for more than 30 years. Gary Serdoz and his office are just amazing. The customer service goes beyond any thing I have ever experienced. I once left their office for a short period and found out that what they offer is not offered at other companies. I immediately came back to State Farm. I have worked with Nicole at Gary Serdoz's office closely for years. She is outstanding. I even moved away from the area and still refuse to change State Farm locations. You can't get this customer service anywhere."

Judy J.

February 26, 2022

5  out of  5 rating by Judy J.
"Let me start out by saying, Gary and the girls here are the BEST! I will NEVER go anywhere else for my insurance needs. Their knowledge and advice, far exceeds any other company and office that I have ever dealt with. The girls are always going above and beyond with their help with anything that comes up when it comes to my home and cars. They literally treat you like family. Thank you again! Judy"

Paul Chetosky

February 8, 2022

5  out of  5 rating by Paul Chetosky
"This is the best insurance office around. Nicole, Linda, Karen & Gary are always so nice and happy to help with everything. They go above and beyond and actually care about everyone. They are like family. I will never leave as long as they work there."

Andrea Green

November 10, 2021

5  out of  5 rating by Andrea Green
"I've been with State Farm for many many years in different states and have 'never' experienced the level of service or commitment to the customers satisfaction than with Gary's office...(what company these days actually applies available discounts and/or refunds without asking) as well as give you every option to save money? It was communicated that they consider their clients family and it certainly shows! Thank you Gary, Linda & Nicole for your outstanding service in my short time back here in came highly recommended and now I know why! Also, thanks for the cards remembering Birthdays and go above & beyond! 😃"

Kim Whitney

October 6, 2021

5  out of  5 rating by Kim Whitney
"Our family has been with Gary Serdoz.. for over 20 years. The women that work with him, are wonderful. They all treat us like family..That's hard to find today.. We won't go anywhere else."

kenneth ilich

August 22, 2021

5  out of  5 rating by kenneth ilich
"Super friendly staff and amazing prices."