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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Ingram

Mary Ingram

August 22, 2024

5  out of  5
rating by Mary Ingram
"Just finished another round with State Farm. Like all the others, they got us what we needed from our move from Tennessee. Auto, renters and annuity. Nicole, Linda and Karen. Gary has the best team. Thanks for all the work you have done for."
We responded:
"Thank you, Mary, for the kind words, especially for my team - they are the best! Welcome back to Michigan, and of course, let us know anytime we can be of assistance. "
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Mario Halliburgh

August 20, 2024

5  out of  5
rating by Mario Halliburgh
"I'm very satisfied with my state farm staff/family. Everytime I have a question or concern they approach me with professionalism and general concern. They always make me feel like I matter. I'm currently going through a accident situation, and they took my claim, made sure I have a rental car to get back and forth..Gary and his team really rock✌️"
We responded:
"Thank you, Mario, for this thorough review. We are so glad that you enjoy our personalized service. Policyholders like you also rock! "
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Nicole Matthews

August 8, 2024

5  out of  5
rating by Nicole Matthews
"I’ve been with State Farm since I got my first car when I was 16. I’ve worked with my agent for many years now and she’s never let me down. I’ve always had easy communication, quick response and help anytime I needed it."
We responded:
"Thank you, Nicole, for the kind words. Our office prides itself on communicating and responding to our policyholders' insurance needs as quickly as possible! "
Profile photo of Kellie Mahrle

Kellie Mahrle

August 8, 2024

5  out of  5
rating by Kellie Mahrle
"Wonderful office staff and agent"
We responded:
"Thank you, Kellie for the 5-Star review. We truly enjoy working with wonderful policyholders like you at our Madison Heights office! "
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Chrissie

August 2, 2024

5  out of  5
rating by Chrissie
"Gary and his team of agents are wonderful. They offer good advice, and they are always there to listen and help. Gary and Nicole are very good at replying to you quickly when emailing them. I have never had a bad experience with them. I feel they care about what my coverages should be, what they highly recommend you have under your policies (if you have both Car and Home Owners, which I do). I would highly recommend them."
We responded:
"Thank you, Christine, for the wonderful review. Nicole and the rest of our team truly care about our clients' needs and want to make sure you have the proper coverages. And we appreciate you and Brian being great policyholders for 20 years now! "
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Autumn Eberhardt

July 25, 2024

5  out of  5
rating by Autumn Eberhardt
"Gary Serdoz and staff do an amazing job. Every time I need to make changes or need to contact them, they are always there...Best Agent around hands down. Been doing business with them for years, decades and would have it no other way...so 5 stars to this agency....."
We responded:
"Decades indeed, Autumn. You've been with State Farm as long as I've been a State Farm agent. Thank you for the great review and for allowing us to handle your insurance needs for so many years! "
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Brittney Harris

July 25, 2024

5  out of  5
rating by Brittney Harris
"Gary's office is great! Staff is very on top of documentation and notifying you if/when issues arise. Would highly recommend!"
We responded:
"Thank you, Brittney, for the recommendation and kind review. Our team looks forward to working with you for many years to come! "
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Rachael Charach

July 25, 2024

5  out of  5
rating by Rachael Charach
"I've been with this agency for over 10 years. They are all so helpful and try anything they can to save me money. They are ALL nothing but kind and professional. Would recommend to everyone!"
We responded:
"We're so happy that you appreciate our kindness and professionalism, because we have certainly enjoyed working with you and your mom for the past 10+ years! "
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Janell Parkkila

July 19, 2024

5  out of  5
rating by Janell Parkkila
"The agents and the service that I get from this State Farm has been absolutely great."
We responded:
"Thanks, Janell, for the 5-Star review. We're so glad you enjoy our service! "
Profile photo of Jody Hunter

Jody Hunter

July 19, 2024

5  out of  5
rating by Jody Hunter
"Gary and his team are beyond great. They are not only super knowledgeable but also the best with customer service! Linda has been a staple for this office for many years and goes above and beyond for her customers. They always have their customer’s best interest at heart! You cannot find a better team as everyone at the office is FANTASTIC."
We responded:
"We're so grateful for the glowing review, Jody. It's been a pleasure working with you for the past 20+ years! "
Profile photo of Eli Cox

Eli Cox

July 15, 2024

5  out of  5
rating by Eli Cox
"Great people, I’ve been with this agency 15 plus years and always had great customer service and great rates."
We responded:
"It's been a pleasure working with you, Eli, for the past 15+ years. We're so glad you value our great service and competitive rates! "
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John Harding

July 4, 2024

5  out of  5
rating by John Harding
"Gary Serdoz State Farm Office is the best! We insure our cars and boat through his office and have done so for over 25 yrs. The team gary has assembled is the reason! From choosing coverage, navigating claims or getting a policy in place and sending "proof" to the dealership quickly on a last minute vehicle purchase, they are truly a pleasure to do business with!"
We responded:
"Our team is honored to have been able to work with you and Carrie for the past 25+ years. So glad you enjoy the services we provide! "
Profile photo of Eileen Burns

Eileen Burns

July 3, 2024

5  out of  5
rating by Eileen Burns
"This friendly and knowledgeable staff goes above and beyond to make sure their customers understand the policies and that the policies fit the customers' needs. Couldn't ask for a better crew! Thanks to everyone, but special thanks to Linda who took a lot of time to help me understand my coverage. UPDATE: ⭐⭐⭐⭐⭐ In June, a huge limb from my neighbor's tree fell in my backyard. It covered the entire width of the yard. I immediately called Gary and he and his wonderful staff walked me through the home owner's policy. They explained what to do and even made some calls for me. I could not have been in better hands. Gary and his staff deliver personalized customer service and I could not be more pleased. They relieved me of a lot of tension and the entire situation has been resolved. A+ - thank you!"
We responded:
"Thank you, Eileen. Linda and the rest of our team enjoy working one on one with our policyholders. We're always happy to help!"
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Cindy Johnston

July 2, 2024

5  out of  5
rating by Cindy Johnston
"I have been with State Farm for a long time. The office staff are great as they are professional, helpful and great customer service. Highly recommended."
We responded:
"A long time, indeed, Cindy - over 25 years with State Farm! Thank you for your recommendation as we truly enjoy providing the best customer service to you and your family. "
Profile photo of Fred Bear

Fred Bear

June 26, 2024

5  out of  5
rating by Fred Bear
"Great people to deal with. Go see Linda, handles all my needs with such a great professional attitude."
We responded:
"The 5-Star Review is much appreciated - Linda and my entire team are proud of the professional service we aim to provide. Thanks!"
Profile photo of Anbra Holmes

Anbra Holmes

June 26, 2024

5  out of  5
rating by Anbra Holmes
"I love insurance company State Farm Gary Serdoz and ladies that work in his office they are acceptable great women"
We responded:
"And we have loved working with you, Ambra, for the past 20+ years. Thank you!"
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philip mcmorris

June 26, 2024

5  out of  5
rating by philip mcmorris
"The best car insurance ever that I ever had"
We responded:
"Thanks to the best policyholders such as yourself, Philip. We appreciate your business! "
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Christopher Beard

June 24, 2024

5  out of  5
rating by Christopher Beard
"Agent I spoke with was awesome !!!"
We responded:
"That would be Nicole. She and my entire team are awesome - thanks for the kind words, Christopher! "
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Jennifer Rayes

June 21, 2024

5  out of  5
rating by Jennifer Rayes
"My family and I couldn’t be more grateful for State Farm Insurance company. We have been with, Gary Serdoz and his team for 20 plus years. We trust His office and staff that provides us with quality home and auto insurance. A+++ highly recommended and reliable. Thank you for all you do!!! -Jen R. 👏🏻🤗"
We responded:
"And we are so grateful, Jennifer, to have the pleasure of working with you and your family for so many years! "
Profile photo of Carrie Swords

Carrie Swords

June 18, 2024

5  out of  5
rating by Carrie Swords
"Amazing agent to work with!! They (Linda mostly) have handled our personal and business insurance for years. Always friendly, professional and make sure we have all the coverage we need."
We responded:
"Thank you, Carrie, for the kind words - Linda (and the rest of our team) really enjoy working with you. And we appreciate you being a loyal State Farm client for 30 years! "
Profile photo of TOYA BROOKS

TOYA BROOKS

June 13, 2024

5  out of  5
rating by TOYA BROOKS
"I've been with state farms for A few years now.They send Christmas cards and birthday cards (sometimes when no one else does ). To the point I feel like family. They're so friendly. Always asking how's my family, and so helpful with any question or need that I have or have had? Thank you, State farms ....It's always been a pleasure."
We responded:
"Thank you, Toya, for your thorough review. Policyholders like yourself often tell us they appreciate the greeting cards and personalized service we provide. We really enjoy treating you like family!"
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Jennifer A

June 12, 2024

5  out of  5
rating by Jennifer A
"Honestly, it's the best customer service you can get!!! Super helpful, fantastically quick and incrediblely nice to talk with this is for all the staff I have worked with. Thank you so much"
We responded:
"Thank you, Jennifer, for the fantastic review - we have also enjoyed working with you for the past 7 years! "
Profile photo of Crystal Parker

Crystal Parker

June 10, 2024

5  out of  5
rating by Crystal Parker
"I highly recommend them. I have been with them for going on 5 years and I wouldn't go anywhere else they respond quickly, fix my issues immediately, and the prices are great"
We responded:
"We appreciate your recommendation, Crystal and have enjoyed working with you for the past few years. And many more to come! "
Profile photo of Leticia Flores

Leticia Flores

June 10, 2024

5  out of  5
rating by Leticia Flores
"Very responsive and communicative handling all matters. Office staff is polite, professional and friendly. Answered all questions and ensured my rates were the best possible rates for me."
We responded:
"Thank you for the 5-Star review, Leticia. We are happy to know you enjoy the services we provide at our office! "
Profile photo of Stephen Seger

Stephen Seger

June 10, 2024

5  out of  5
rating by Stephen Seger
"Always a great help"
We responded:
"Gratifying to know you appreciate our helpful service Stephen! "