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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Padgett

March 27, 2025

5  out of  5
rating by Christina Padgett
"I love State Farm they are like family!"
We responded:
"Thanks for the kind words, Christina. You and your mom have been like family to us for the past 25 years! "
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Greg Diedrich

March 26, 2025

5  out of  5
rating by Greg Diedrich
"Linda and the ladies in the office more than helpful this morning handling my claim today faxing documents to where they were needed!!! 5 star service indeed!😎"
We responded:
"Thanks, Greg, for the 5-Star review. Linda and the rest of our team are glad you appreciate the personalized service we aim to provide! "
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Nate Daniels

March 26, 2025

5  out of  5
rating by Nate Daniels
"Great insurance great people"
We responded:
"Our team so appreciates you taking the time to leave us a positive review, Nate. Thank you for being a great State Farm policyholder! "
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Lesley Hughes

March 24, 2025

5  out of  5
rating by Lesley Hughes
"I highly recommend State Farm in Madison Heights.Linda, Karen and Nicole are the absolute best with their top notch customer service.You couldn't ask for a better team to get you going with your insurance needs."
We responded:
"Thank you for the kind words and 5-Star review, Lesley. We're thrilled to know that you enjoy the excellent service our team strives to deliver. Welcome back to the State Farm family!"
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Paula Wier

March 20, 2025

5  out of  5
rating by Paula Wier
"Gary Serdoz The agent for State Farm insurance in Madison Heights and Linda one of the girls that works there is excellent. You won’t find better so very friendly. and very helpful I have been going there a long time there are other girls that work there that are just as great too. You need to check them out."
We responded:
"Thank you for the kind words, Paula. We are so happy to know that you appreciate the helpful and friendly service we've provided to you for 10+ years! "
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Althea Goulbourne

March 20, 2025

5  out of  5
rating by Althea Goulbourne
"I’ve been with State Farm and Gary’s company for a very long time. Excellent service easy to communicate with and just very wonderful people."
We responded:
"Your 5-Star review is so much appreciated, Althea. And we thank you for being a wonderful policyholder for over 20 years! "
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Ann LaForge

March 4, 2025

5  out of  5
rating by Ann LaForge
"I have been with Gary for years now. His office has helped me through a fire and bad car accident. I have had no problems. Everyone in the office is wonderful 👍🌟🌟🌟🌟🌟"
We responded:
"We very much appreciate your review, Ann, and are always here to help you recover from the unexpected. You've been a pleasure to work with for the past 12+ years! "
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Nasha Johnson

March 1, 2025

5  out of  5
rating by Nasha Johnson
"Nicole was REALLY helpful. She answered all of my questions and thoroughly went through my plan with me to ensure that I knew what I was paying for. I LOVE this insurance company. My parents have been with them for years and I see why. Nicole was so professional as well as personal and I wouldn’t want to deal with anyone else but her. Amazing company and employees. 10 out of 10 would most definitely recommend ❤️"
We responded:
"We can't thank you enough, Nasha, for the 5-Star review and kind words about Nicole and our office. Our team takes pride in delivering personal AND professional service to our policyholders, and we look forward to working with you for many, many years! "
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DeAndre Woods

February 21, 2025

5  out of  5
rating by DeAndre Woods
"Great customer service and wonderful people thanks to Nicole for lowering my policy for me I really appreciate you guys"
We responded:
"Your review is very much appreciated, DeAndre. Nicole and the rest of our State Farm team strive to give you the best combination of coverage, price, and service! "
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Kimberly Pearson

February 20, 2025

5  out of  5
rating by Kimberly Pearson
"Called State Farm to make an payment over the phone there new system is horrible I then called into the office and Nicole took my payment over the phone in less than one minute thank you Nicole"
We responded:
"Thank you so much for the 5-star review, Kimberly, and I'm glad to hear that Nicole was able to resolve the payment issue. We certainly have enjoyed working with you for the past 15 years! "
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Shawn Logsdon

February 11, 2025

5  out of  5
rating by Shawn Logsdon
"I've been at state farms for years they do everything to help you... Super friendly I love Linda I love talking with her she goes the Xtra mile thank you.."
We responded:
"We are so grateful, Shawn, that you recognize the top-notch service that our Madison Heights office strives to provide. Your review put a big smile on Linda's face! "
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The Dirty Glove

February 5, 2025

5  out of  5
rating by The Dirty Glove
"Gary Serdoz, and the State Farm family are the EXCELLENT! This State Farm location is five stars for a reason! Great professionalism; warming customer service skills; very knowledgeable about the business and information they give to their customers. I have been with Gary’s office since 2019! I look forward to working with Gary and the team in the future! Thanks State Farm for all that you do to keep your customers safe and satisfied!!! SM."
We responded:
"Your enthusiastic review is so much appreciated, Shanda, and we are happy you are part of our State Farm family. We look forward to working together for many years! "
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Janice Amato

February 5, 2025

5  out of  5
rating by Janice Amato
"So glad to be back at this office, they are so welcoming. The girls are all great!"
We responded:
"Thank you for taking the time to leave us a 5-Star Review, Janice. And we are equally happy to welcome you back to our State Farm family! "
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Mike D.

January 31, 2025

5  out of  5
rating by Mike D.
"Greatest insurance agent(s) ever. Family and I have been with Gary for years/generations and they have always been there for us like the commercial says. Highly recommend. Most friendly and will do whatever they can to help."
We responded:
"Thank you for the kind words, Mike. Our office has truly enjoyed working with you and your entire family for so many years! "
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Autumn Eberhardt

January 24, 2025

5  out of  5
rating by Autumn Eberhardt
"Gary Serdoz and staff do an amazing job. Every time I need to make changes or need to contact them, they are always there...Best Agent around hands down. Been doing business with them for years, decades and would have it no other way...so 5 stars to this agency....."
We responded:
"Decades indeed, Autumn. You've been with State Farm as long as I've been a State Farm agent. Thank you for the great review and for allowing us to handle your insurance needs for so many years! "
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Lauren Christensen

January 23, 2025

5  out of  5
rating by Lauren Christensen
"Super grateful for Nicole’s support during my move and getting my car insurance updated. It was a smooth transition."
We responded:
"We’re thankful for your feedback, Lauren, and it’s our pleasure to assist you with your insurance needs. Welcome to Michigan! "
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Thelma Peterson

January 23, 2025

5  out of  5
rating by Thelma Peterson
"Gary and his office is so helpful. Thank you for all the help you have given me"
We responded:
"We're so happy to hear that you find our Madison Heights office to be helpful, Thelma. And thank you for being such a loyal State Farm client for over 10 years! "
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Paym Weaver

January 23, 2025

5  out of  5
rating by Paym Weaver
"Gary, LInda, Nicole and staff have been nothing short of amazing. They have seen our family through many life experiences including accidents, car theft, death, etc. and they've always handled everything with compassion, professionalism and expediency. Rates are competitive, personalized service and great staff!"
We responded:
"We are so grateful for your review of our Madison Heights office, and your appreciation for our service. And we are thankful for having the privilege of working with you for almost 25 years now! "
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Gary Blaze

December 19, 2024

5  out of  5
rating by Gary Blaze
"Very good rates on home and auto. Always able to contact Linda or other Staff, everyone couldn't be more helpful. Highly recommended!"
We responded:
"We appreciate your review, Gary. We are delighted to know you had a great experience with Linda, and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out - we're here to help! "
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Jessica Hunter

December 13, 2024

5  out of  5
rating by Jessica Hunter
"I've worked with this office for nearly a decade, and my parents as long as I can remember before that. We're a middle-lower class family and they've always worked hard - not only to get us the best deal possible, but to explain things clearly and comprehensively for us (for me, who was a teen struggling to understand how insurance worked for the first time, for navigating Michigan's transition from a no-fault model, and for my parents, who don't always understand on the first conversation.) Despite having both myself and my parents as clients, they have also been discrete and professional; requiring authorization from either party before making adjustments (car swaps between households, etc.) to ensure that everything is done with all members' consent. I have home, life, and auto through State Farm and they've always offered extremely competitive rates, helping us get the best deal possible - and making sure that we understand exactly what that may or may not cover."
We responded:
"Thank you so much, Jessica, for the very thorough review. Our office takes pride in providing detailed service and making sure our policyholders are properly covered. And we certainly appreciate you and your family's continued support for the past 12+ years! "
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Pandora Jackson

December 13, 2024

5  out of  5
rating by Pandora Jackson
"Linda at State Farm is awesome. She gave me a lower price for my home and auto combined than any other insurance company. I am very pleased and look forward to having them for all my insurance needs going forward. The staff was great also."
We responded:
"We are so thankful for your 5-Star review, Pandora. Linda and the rest of our team look forward to working with you for many years to come! "
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TOYA BROOKS

December 11, 2024

5  out of  5
rating by TOYA BROOKS
"I've been with state farms for A few years now.They send Christmas cards and birthday cards (sometimes when no one else does ). To the point I feel like family. They're so friendly. Always asking how's my family, and so helpful with any question or need that I have or have had? Thank you, State farms ....It's always been a pleasure."
We responded:
"Thank you, Toya, for your thorough review. Policyholders like yourself often tell us they appreciate the greeting cards and personalized service we provide. We really enjoy treating you like family!"
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Karen Feeley

December 10, 2024

5  out of  5
rating by Karen Feeley
"I have been with Gary’s group Linda and Karen for over 12 years. They help me when I call immediately (never to busy for me). I used to have another company, but the premium went up every year instead of getting better with age. Plus they explained the Safe driver to me and I’m enrolled in that. I have had a claim in the past, but because I don’t skip around every year my premiums did not go up. I would recommend this StateFarm especially for older women."
We responded:
"Thank you, Karen, for your 5-star review, as well as the kind words regarding our team. We are so happy to be your State Farm good neighbors! "
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melody herron

December 6, 2024

5  out of  5
rating by melody herron
"I have been with Gary for almost 3 years now I think? Very Friendly, efficient, And patient staff. Super thankful for Gary and his team!!!!"
We responded:
"We’re thankful for your feedback, Melody, and It’s been our pleasure to assist you with your insurance needs. We're looking forward to many more years together! "
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Paul Moore

December 6, 2024

5  out of  5
rating by Paul Moore
"Always available when you have a question or concern"
We responded:
"Thank you for taking the time to leave us a review, Paul. Our team is always ready to help with any of your insurance needs! "